Legal
Privacy Policy
How AVD Drills handles personal information collected through enquiries, projects and this website.
Draft for review. This policy is a professional starting structure and should be reviewed and approved by AVD Drills before publication. No legal or company registration details have been invented.
1. About this policy
This policy explains how AVD Drills collects, uses, discloses and stores personal information, and how we handle enquiries and project-related information. It is written to align with the Australian Privacy Principles.
2. Information we collect
We generally collect information you provide directly to us — such as your name, company, phone number, email address, project location and the details of your enquiry. We may also collect basic technical information when you use this website, such as pages visited and browser type.
3. Why we collect it
We use personal information to respond to enquiries, prepare quotes, plan and deliver works, communicate about projects, meet legal and safety obligations, and improve our services.
4. Disclosure
We may disclose information to our personnel, subcontractors, suppliers, asset owners or other parties where it is necessary to deliver a project or where required by law. We do not sell personal information.
5. Storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information is retained only as long as required for business or legal purposes.
6. Cookies and analytics
This website may use cookies or similar technologies to support basic functionality and to understand how the site is used. You can control cookies through your browser settings.
7. Access and correction
You can request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below.
8. Complaints
If you believe your privacy has not been respected, contact us and we will investigate and respond. If you are not satisfied with our response you may raise the matter with the Office of the Australian Information Commissioner.
9. Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
10. Contact us
AVD Drills
130 Brougham Drive, Valley View SA
0449 902 300
info@avddrills.com.au